![]() ![]() If your animal does arrive deceased, we are happy to ship a replacement to you. We cannot offer any guarantee after the arrival. ![]() In some instances, we may offer a store credit for a partial amount of the shipping fee.Īll animals have a live and healthy arrival guarantee. We do not offer refunds on shipping fees due to late deliveries. ![]() We are not responsible for carrier delays or mishandling resulting in late arrival on shipments. We are not able to provide any guarantees for orders shipping to Alaska. We can also hold the animal(s) at our facility until temperatures are safe for shipping.Īny shipment routing changes on the part of the customer will result in voiding our live arrival guarantee. The animal must be picked up withing 2 hours of being delivered to FedEx hub or within two hours of the FedEx hub opening for business. Live and visibly healthy arrival is only guaranteed when shipping temperatures at both ends are between 35-89 degrees for home delivery and 25-99 degrees for having the animal shipped to a FedEx Hub. The buyer must be present to receive the package on the first delivery attempt or all guarantees are void. In some instances, if refund is granted, a 15% cancellation fee may apply.īFCritters does not guarantee live arrival on inverts or amphibians.īFCritters does our best to sex your animal using our experience but we cannot guarantee the sex on any animal unless otherwise specified.īFCritters ships FedEx Priority Overnight. If you need to request a cancellation on an order before it ships to you, we can offer store credit. Failure to read the terms and conditions will under no circumstances void or alter them.īFCritters ships Tuesdays and Wednesdays with the exception of holidays.īFCritters has a no return and no refund policy for all orders. ![]()
0 Comments
Leave a Reply. |